Terms & Conditions for Makeup Services
By booking with WildFlower Artistry and paying a deposit, the Client confirms they have read, understood, and agree to all the terms and conditions, and accept their responsibilities as outlined below.
All service prices are subject to change without notice. Quotes provided by WildFlower Artistry are valid for 30 days. To secure the quoted price, a deposit must be paid at the time of booking. If a quote expires, a new quote reflecting any changes or updated pricing will be required.
A non-refundable deposit of 20% is payable upon booking. The remaining balance is due within one week of receiving the final invoice. Cash or direct debit will be the only accepted forms of payment.
If the Client needs to reschedule their makeup booking, WildFlower Artistry will accommodate the change only if the new date or time does not conflict with existing bookings. The priority for rescheduling will be based on the availability of the makeup artist. In the event that WildFlower Artistry is not available on the new date, the Client agrees to forfeit any money paid up until that point.
For group bookings once the deposit has been paid and the date has been secured, the Client cannot reduce the number of people receiving makeup services. If the Client chooses to reduce the number of people receiving makeup services, they will still be responsible for paying the original price quoted for the full number of services initially booked. This policy is in place to cover the costs associated with reserving the date, including the potential loss of other Clients who may have been turned away.
For group bookings the Client may increase the number of people requiring makeup, subject to the WildFlower Artistry’s availability. Any additional fees associated with increasing the number of people, will be based on the current rates at the time of the change and will be the responsibility of the Client.
Any changes to the booking, including but not limited to adjustments in timing, location, or the addition of applications, must be communicated as soon as possible. This allows adequate time for WildFlower Artistry to make the necessary adjustments and accommodate the changes, subject to availability and any additional costs that may apply.
Cancellations must be made at least 30 days prior to the scheduled date to avoid full payment liability. If the client cancels within 30 days of the scheduled date, the deposit is non-refundable, and the full balance is due.
WildFlower Artistry reserves the right to terminate a booking at any time for reasonable cause, including but not limited to accident or ill health. In the event of such termination, WildFlower Artistry will make reasonable efforts to find a suitable replacement artist. If a replacement cannot be found, or if the Client chooses not to proceed with a replacement, all monies paid up to that point will be refunded in full, excluding any payment made for a trial if that service has already been provided.
If the booking is directly affected by circumstances beyond the control of the Makeup Artist, including but not limited to extreme weather conditions, natural disasters, pandemics, or safety concerns, WildFlower Artistry will not provide any compensation. Clients are strongly advised to obtain wedding or event insurance to cover such situations. WildFlower Artistry is not liable for any failure to perform its obligations under this contract due to events beyond its control.
To ensure WildFlower Artistry can produce their highest quality of work, for all mobile bookings the Client is responsible for providing a location that includes the following:
· A large table or bench space
· Adequate natural light
Access to electricity/power outlets
A clean and safe area to work
WildFlower Artistry requires 1 hour per makeup application, or 1.5 hours for a bridal makeup application. For group bookings, the makeup artist will also allocate up to 30 minutes at the end for touch ups. The makeup artist must stay within the scheduled time frame.
All individuals receiving makeup services must be present at their scheduled appointment times to avoid disruptions. For appointments involving multiple makeup applications, all services must be performed at the same location and consecutively to ensure a smooth process. Should there be any need for adjustments to the booking or timing after the appointment has been confirmed, WildFlower Artistry will make reasonable efforts to accommodate such requests, subject to availability and any additional costs that may apply.
The Client is required to arrive with a clean, makeup-free face to maximize the appointment time and avoid incurring additional charges.
WildFlower Artistry is not responsible for any delays to the finish time caused by the Client's late arrival or difficulty in following instructions.
If the Client or any members of the party are more than 15 minutes late to their scheduled appointment, WildFlower Artistry reserves the right to cancel the service for that individual. However, the Client will still be responsible for full payment of the cancelled service, as the time was reserved for them.
Failure to attend your appointment time will result in forfeiture of your booking and deposit. The Client will still be responsible for full payment of the service, as the time was reserved for them.
For mobile services, a travel fee will be quoted upon booking. Any changes to the agreed location may incur additional charges. The Client is responsible for covering travel-related expenses, which may include but are not limited to transportation, airfare, accommodation, parking etc.
If there is no free parking at the venue, parking or valet parking fees must be paid for by the Client.
An early start fee of $50 will apply for appointments scheduled to begin earlier than 5:00 AM.
The Client grants permission for WildFlower Artistry to take photographs and/or videos before, during, and after the makeup application process, as well as of the final makeup look. These images and videos may be used for marketing and portfolio purposes, including but not limited to posting on social media platforms, websites, and other promotional materials. If the Client does not consent to having their images or videos taken, they must notify the makeup artist prior to the service, and their preference will be respected.
WildFlower Artistry adheres to stringent hygiene and sanitation standards, ensuring that all tools and makeup products are sanitized between applications. However, WildFlower Artistry cannot guarantee the complete absence of allergens or irritants in products used. It is the Client’s responsibility to inform the makeup artist of any known skin conditions, allergies, or sensitivities prior to the appointment. The Client agrees to release WildFlower Artistry, its owner Jerrica Ryan, and any associated employees or representatives from any liability for skin reactions or complications. The Client will not hold WildFlower Artistry or its associates liable and agrees to indemnify WildFlower Artistry for any harm, claims, or damages arising from the artist’s services or any related issues.
WildFlower Artistry reserves the right to refuse service to the Client or any members of their party for reasons including, but not limited to, the presence of contagious conditions, such as cold/flu like symptoms, conjunctivitis, or cold sores, as well as any abusive or threatening behaviour. In the event that service is refused due to health or safety concerns, any fees paid up to that point will be forfeited, and no partial services will be provided.
